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Returns & Exchanges

We Stand By Our Goods™

We are committed to setting you free to explore the world and chase your adventures. The last thing we want to happen is for our clothes to get in the way.

15 Days Return Warranty

We want you to be fully satisfied with your purchase. Cottagecore Chic will gladly accept returns on eligible items in new and unused condition, with tags intact and packaging included within 15 days of the order shipment date for a full refund at your discretion. If you receive a defective or damaged item, or the wrong product, please apply for refund on Order Details page or contact us at info@cottagecorechic.com.

1. For returns / exchanges that meet the following conditions, we will refund in full of the original product price and its shipping fee or resend for free a replacement at our expense:
  • The product has any manufacturing or quality defects;
  • The product has been damaged in the course of shipment;
  • The product is not marked as non-returnable.
2. Customer made a wrong order If the customer has ordered an incorrect size of the product, we may also allow a return within 7 days after receiving the product. The customer will be responsible for the shipping fee both ways (to and from our warehouse). And we will refund the original product price after we receive the returned product.

Please make sure that the item is in a condition that it can be sold again and that the original package is intact. Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached. Used, modified or assembled items will not be accepted for returns.

 

Refund Policy

Once a refund has been agreed to in writing, the refund will be processed within 2-5 business days upon confirmed receipt of the returned products. The amount will be refunded to the original form of payment. After this time, you will receive your refund between 5-7 business days.
If you require further assistance, please contact us at info@cottagecorechic.com.

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