How long will it take to get to me?
| Country |
Shipping Method |
Costs |
Shipping Time |
|
United States
|
Standard Shipping |
$4.9 for orders below $48.99 |
7~15 Days |
| Free shipping for orders above $49 |
| United Kingdom |
Express Shipping |
$3.9 for orders below $38.99 |
5~10 Days |
| Free shipping for orders above $39 |
| Australia/Japan |
Express Shipping |
$4.9 for orders below $48.99 |
5~12 Days |
| Free shipping for orders above $49 |
| Canada |
Express Shipping |
$4.9 for orders below $58.99 |
10~20 Days |
| Free shipping for orders above $59 |
| Rest of World |
Standard Shipping |
$8 for orders below $68.99 |
7~30 Days |
| Free shipping for orders above $69 |
Note:
-
Expedited Shipping: It charges additional 10-20 USD and ship in 5-8 business days. Pls email us if you require the service.
-
Order processing may take up to 2-3 business days to assemble, package, and ship
-
Shipping time may be affected by observed Holidays and inclement weather.
-
Due to COVID-19 there may be delays in delivering your orders. We appreciate your patience as we work to get your orders to you asap.
How do I track my order?
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
When will my order ship?
All orders placed Monday - Friday before 12pm PST will be under procession within 24 hours. All orders placed after the cut off time will ship the following business day. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.
Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 2-3 extra days for order processing.
Duties & Taxes
International taxes, tariffs and value-added tax (VAT) is excluded into your final order total during Checkout. They are based on the purchased merchandise's country of origin or manufacturing and the classification of that merchandise in accordance with a harmonized system used by the countries.
International destinations have the option to pay duties and taxes at the time of order delivery (COD). You will be required to pay duties and taxes, along with any collection fees, to the shipping carrier upon Receipt. The order total (merchandise landed cost) cannot be guaranteed and may differ from what is quoted online at Checkout. If the due charges are not paid COD, the merchandise will be returned back to FaeChic and the customer will not be refunded any of the shipping charges.
Refused shipments
If you refuse a shipment from Cottagecore Chic, you are responsible for the original shipping charges, any import fees that are incurred on the package and the cost of returning the package to Cottagecore Chic. This amount will be deducted from your merchandise refund.
PO BOX Address
Express Shipping is not available for P.O. Boxes and APO/FPO addresses. The delivery time for these addresses will take longer.
Customer Service
If you have questions, please email info@cottagecorechic.com or complete the Contact Us Form. All transactions and customer care instructions are conducted in English at this time.
Privacy
Your privacy is important to us and we care about how your information is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to inspection and may be opened by customs authorities.
We provide certain order, shipment and product information, such as description, to our international carriers. Order information provided by Cottagecore Chic may be communicated by the shipping carrier and to customs authorities in order to facilitate clearance and comply with local laws.
